Team & Meeting Facilitation

facilitation

Finding solutions,developing ideas, brainstorming or holding an annual staff session is easier with an external facilitator to draw out results and shephard discussion, giving your better value, less wasted time and full participation.

Team Building & Problem Solving for your team meetings and conferences

Are you planning a conference or team meeting for your Facility Management staff ? It's a great way to create networking, cooperation and involvement within and between your team members. It will lead to the kind of improvements a good team can achieve over individual contributors.

Do you have an issue or initiative you would like input, ideas and even consensus about before moving forward? If so, an outside resource can get the best results from a group meeting, whether it’s to find solutions, generate ideas or simply bring the team together.

As the senior member of the team, you can be involved directly in the exercise without having to manage the input, flow and contribution. This makes for a more open forum for your staff to contribute since a neutral yet experienced FM resource is facilitating instead of their boss.

With Michel, you get a facilitator with deep experience in all aspects of the Facility and Property Management function, adding credibility with your team and ensuring the guidance provided by Michel to the team during the group session is well grounded in the issues and interests of managing Facilities.

Why use Facilitation?

  • Facilitation is a practical, effective way to help you work with your team to develop solutions and ideas for implementation.
  • You can’t run a group session and fully participate at the same time.
  • A neutral facilitator is better equipped to draw out unbiased consensus from the team.

What will we do?

  • Help you frame the issue and set the agenda, including the purpose and the outcome you want.
  • Work with you to understand personalities, your team’s dynamics, pre-conceived notions and other barriers to consensus and work around them during the group session.
  • Provide a structured, planned process for your team to work through the issue, develop ideas, identify solutions and establish consensus.

 

With Strategic Advisor's Facility and Property Management experience in all aspects of managing facilities, facilitatied sessions with Strategic Advisor will get better results than if you have a facilitator not familiar with your business. Not only do we understand the issues and provide credibility to your staff, they will be able to relate better to our facilitation approach.

As a Facilitator, we will work with you to identify and focus on the purpose of the meeting, develop exercises and approaches to draw out the ideas and constructive comments that help you solve problems or shape future direction.We will also provide feedback and compile the results for you, minimizing your effort and maximizing your time.

We can also lead a short teamwork and teambuilding exercise as part of the facilitation session to clearly demonstrate the value of working together and accepting everyone's input.

Our operational, planning and implementation experience in addition to our industry experience and involvement is a valuable combination to help you get results from your event or meeting.

Your budget should include team meetings and perhaps a conference for your Facilities department every year or two. To get the best value out of your team meetings or conferences, you need to create ways for your teams to work together, develop solutions, create linkages and find common solutions.

At the same time, education, training and developing an enthustic and forward looking service culture with your team is important.

Give your team a boost while getting more out of your meetings with an international author and speaker in the Facility Management field. Michel can deliver a motivating speech on the real value, challenges and opportunities to make a difference for their company in a way that someone who hasn't been in the trenches simply can't.

He can also provide training in leadership, management and strategic aspects of FM, something that many team members don't even realize are key to their role and their success.

And, if you are trying to find solutions, start a new initiative, implement changes or begin to develop your staff as a team, Michel can lead workshops or provide facilitation for you, providing neutral guidance and enable you to contribute without preventing your team's open contribution.

 

You can download brochures from our main Services page.

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Benchmarking Even if you think you are doing everything right, how do you know unless you compare? No organization is the best at everything and the same is true for yours. So, if you aren’t benchmarking, you can’t possibly be doing everything you should be doing.
Service Contract Reviews A Service Contract Review by an independent third party can help you ensure that you are getting the services you expect, that your contract documentation, including procurement, pricing, measurement and management, are delivering the best value and even establish the best approach for a renewal or re-bid.
Personal Coaching Coaching is a standard business approach to help managers and leaders with their development and with specific elements of their job. A confidential third party who isn’t invested in the organization’s politics or imbedded culture guides you or your staff through ideas and options with an un-biased, broad based view that helps you look at things more objectively.
Training & Education Are you holding a quarterly or annual meeting with your global, regional or local Facilities team? Need something to pump up your staff, give them training on strategic, leadership or management approaches in FM or help them collectively deal with an issue?
FM Systems Implementation Implementing Property Management and Facilities systems including CAFM, CMMS, Work Order management and Help Desks can sometimes be the single most important thing you can do to improve service, reduce costs and preserve your assets, including reducing future costs.
Team & Meeting Facilitation Finding solutions,developing ideas, brainstorming or holding an annual staff session is easier with an external facilitator to draw out results and shephard discussion, giving your better value, less wasted time and full participation.
Business Cases Effective Business Cases that get the results you need are not easy. They take research, analysis and strategy, not to mention a well crafted and written document that gets the point across and influences your boss, board of directors, council, CFO and anyone else who has the ability to accept or reject your business case.
Satisfaction Surveys Satisfaction Surveys provide you with key information about your FM services to help you make decisions and improve services. Strategic Advisor develops and implements surveys for Facility and Property Managers. This includes Customer Satisfaction Surveys, Employee Satisfaction surveys, Tenant opinion surveys and more.
Asset Management Services Asset Management delivers results by integrating all aspects of managing properties It provides overall management of the facility maintenance, capital planning, repair and replacement strategies, energy cost reduction strategies and more. It helps you develop a strategy to manage your facilities and maintain asset value, minimize costs and ensure your facilities serve your core business effectively.
Writing & Presenting for FM Communicating clearly is important to get your ideas across, influence others, look professional and get better results. Yet most Facility Managers and Property Managers have never had formal training in this important area. Get better results by understanding how to create clear, compelling and influencial communications.


Transition & Change Transitioning can include internal organizational changes, implementation of systems, outsourcing, out-tasking or subcontracting initiatives.
Strategic Planning Strategic planning implies looking at the future, but most managers are so busy dealing with operational issues, personnel issues, customer service and the day-to-day facility requests and issues. If you want to improve or change your organization or your facilities and buildings, you need a solid strategic plan that maps the requirements, benefits, risks, issues and implementation plan so you can get approval and move forward.
RFQ / RFP Procurement Well structured Request For Proposals (RFP) get the best results for your contracting initiative. They are harder to develop than it seems, and often internal staff are too busy with other initiatives or are too close to the services to effectively develop the RFP's. You end up living with your service contracts for several years at a time, so you want things to go smoothly.
Customer Service Customer service is just as important in an internal service delivery model as it is with externally facing services. It's often even harder to achieve, however, and can have a significant impact on the customer satisfaction food chain, since what you deliver affects the productivity and success of those receiving your services.
FM Assessments Is your FM organization and systems giving you what you need? Are you up-to-date on the leading practices and what you could be doing differently? A review can help you fine-tune or completely revamp your organization and systems.
Policies & Procedures Consistent and effective results require well developed policies and procedures that not only meet the needs of the service, they are easy to understand and implement. The benefit of documenting them is to provide training material, consistency and an auditable process you can measure for performance.
Performance Management Managing performance is the most important thing you can do to improve your service and processes. If you don't measure results, you don't have solid management information that enables you to make decisions and improvements that lead to your success.

The problem is identifying the right measures that won't drive the wrong behaviours and then effectively reporting, analyzing and acting upon the results.
Outsourcing Decision Outsourcing can be a viable business model. Your organization may or may not benefit from outsourcing, however your success depends on effective analysis, decision-making and implementation. We help you assess the benefits and identify the costs and risks of this important decision. The exercise can also help you identify what you can do internally instead of outsourcing.

Not Sure what you Need?

If you are not sure what you need or how we can help you, send us a quick note and we can arrange a no-commitment discussion.
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Where is Michel Next?

  • 22 June 2012
    Seminar @ SIMA 22 June 2012 03:00 PM to 04:00 PM

    "Winning Enough Business? Write Better Proposals" This seminar is essential for suppliers in the FM industry.

  • 23 June 2012
    Seminar @ SIMA 23 June 2012 08:00 AM to 09:15 AM

    "Procuring Success" For either supplies or Facility Managers, this will introduce techniques to improve the results of procurement

  • 19 July 2012
    Seminar @ Total Facilities Live 19 July 2012 04:00 PM to 05:00 PM

    Strategic Facilities Management - Get Results This two-part seminar covers 4 key topics to success: communicating to Influence,